Service Operational Support Assistant (Fixed Term Contract)

Description:

We are seeking a Service Operational Support Team Assistant to join a well established insurer in Milton Keynes. As the Service Operational Support Team Assistant you will be responsible for answering incoming calls from customers and handling the resulting incidents or service requests

Requirements:

Essential:

  • Minimum QCF Level 3 (this equates to 2 pass grades in A-Levels, NVQ Level 3, ITIL v3 Level 3 (Foundation), SDI Analyst)
  • Knowledge of the legislations within the remit of the job role, i.e. 4th EU Directive, Employers' liability Act 1969
  • Some Service Desk or 1st Line support experience
  • A professional and confident telephone manner

  • Job Number: 26456
  • Salary: £18,000 to £19,500 
  • Sectors: Call Centre
  • Types: Contract - Interim
  • Locations: Milton Keynes, Buckinghamshire
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